CANCELATION POLICIES

CANCELATION POLICIES

As long as your order has not been shipped, you may cancel an order within 6 hours of your purchase. Be sure to contact us as soon as possible and include your order number in the e-mail at sales@huelleyrose.com. The cancellation will be effective within 6 hours and a confirmation email will be sent immediately. Refund fee of 6% of the payment won’t be refunded.

For pre-orders that have not shipped by the end of the estimated production timeframe, you may cancel your order. A full refund will be issued in the form of a e-voucher. 

If your order has been shipped or is in transit you will not be able to cancel it before it reaches you. We recommend you return the goods following our Return/Exchange Policies.