Chính sách quyền riêng tư

Last updated: March 2026

This Privacy Policy describes how Huelleyrose ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://huelleyrose.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information that we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to:

  • communicate with you

  • provide the Services

  • comply with legal obligations

  • enforce our terms of service

  • protect our Services, rights, and users

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services. When we refer to "personal information", we mean information that identifies or relates to you.

Information We Collect Directly from You

Information you directly provide to us may include:

  • Basic contact details (name, address, phone number, email)

  • Order information (billing address, shipping address, payment confirmation)

  • Account information (username, password, security questions)

  • Shopping information (items viewed, items in cart, wishlist items)

  • Customer support information (messages or communications sent to us)

Some features may require you to provide certain information. If you choose not to provide it, some Services may not be available.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Site ("Usage Data") through technologies such as:

  • cookies

  • pixels

  • web beacons

  • similar tracking technologies

This information may include:

  • device information

  • browser type

  • IP address

  • network connection

  • interaction with our website and services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers that help operate our business, such as:

  • Companies that support our Site and Services, including the Shopify platform

  • Payment processors that securely collect payment information to process your orders

  • Marketing and analytics partners who help us improve our services and advertising

Any information obtained from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

  • process payments

  • fulfill orders

  • arrange shipping

  • manage accounts

  • process returns or exchanges

  • send order and account notifications

Marketing and Advertising

We may use your information to send promotional communications and show relevant advertisements related to our products and services.

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent or illegal activities.

Customer Support

We use your information to respond to inquiries and provide support services.

Cookies

Like many websites, we use cookies to improve your experience on our Site.

For information about cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies

Cookies help us:

  • operate and improve the website

  • remember user preferences

  • analyze site performance

  • deliver relevant advertising

Most browsers accept cookies automatically, but you can modify your browser settings to decline them.

How We Disclose Personal Information

We may share your information with third parties when necessary to operate our business, including:

  • service providers (IT services, payment processors, shipping partners)

  • marketing and analytics partners

  • business affiliates

  • legal authorities if required by law

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

Our Services may allow you to post product reviews or other content. Any information you choose to share publicly may be visible to other users.

We are not responsible for how other users may use or access publicly shared information.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

If you believe a child has provided personal information to us, please contact us so we can delete it.

Security and Retention of Your Information

While we implement security measures to protect your information, no system can guarantee absolute security.

We retain personal information only for as long as necessary to:

  • provide our services

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • the right to access your data

  • the right to request deletion

  • the right to correct inaccurate information

  • the right to data portability

  • the right to restrict processing

  • the right to withdraw consent

You may exercise these rights by contacting us using the details below.

Information Security Commitment  
We commit to absolutely protecting customers’ personal information in accordance with this policy and the regulations of Vietnamese law.  
We do not sell, exchange, or share customer information with third parties for commercial purposes.

International Users

Your information may be processed outside your country of residence, including in the United States and other jurisdictions where our service providers operate.

When transferring data internationally, we rely on legally recognized transfer mechanisms where required.

Contact

If you have any questions about this Privacy Policy, wish to exercise your rights related to your personal information, or believe that your personal information is being used for purposes other than those stated in this Privacy Policy, please contact us via:

Email: sales@huelleyrose.com

Address:
HUELLEYROSE
214 Hai Bà Trưng Street
Tan Dinh Ward, Ho Chi Minh City
Vietnam

We will receive, review, and respond to your request within 3–5 business days.